In our app we’re using bpmn-js/lib/Modeler + bpmn-js-properties-panel (bpmn-js-properties-panel/lib/provider/camunda + camunda-bpmn-moddle)
There are some iOS users of our app who report that they can’t drag and drop elements from palette to workspace. In videos they sent us we can see that in some cases 1) pools and child elements are completely invisible and in some cases 2) elements really could not be placed at workspace for some unknown reason
I don’t have any Mac notebook with same symptomatology and I just can’t debug it, that’s why I decided to ask the community: is it a known bug of modeler, are there known cases of this trouble? And if not, is there a way the one can debug this kind of bugs without having any access to target device?
Thanks in advance